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The Human Touch in AI-Powered Content: Why B2B Tech Marketing Still Needs the Personal Element

Written by Freddie Baruch | November 18, 2024 4:12:12 PM Z

In today's world of B2B tech marketing, everyone's talking about AI. But here's the thing - it's not just about having AI, it's about how you use it. The most effective organisations understand that quality input equals quality output, and that human expertise is what transforms good AI into great AI. When you combine well-trained AI with genuine human understanding, that's when the magic happens.

Imagine receiving two marketing emails about a new SaaS platform. Both are powered by AI, but with notably different results. The first feels generic, technically correct but lacks that personal touch. The second resonates deeply, enhanced by human expertise that picked up on your recent LinkedIn post about scaling your team across multiple time zones.

If you're like most B2B tech leaders, you'd choose the second approach every time. Here's why that matters for your marketing strategy.

The AI Content Revolution: Promise vs. Reality

AI has transformed content marketing. It's brilliant at processing large amounts of data, identifying patterns, and generating content at scale. Thousands of AI engines are churning out blog posts, social media content, and marketing emails.

But most of this content is missing the mark because it lacks the one ingredient that makes marketing truly effective—genuine human connection.

Why Human Insight Still Reigns Supreme

When was the last time you made a major business decision based purely on data?

Successful client relationships in B2B tech are built on human understanding and trust. While AI excels in analytics, it's the human touch that creates real connection. The best results come from enhancing AI with:

  • Intuition to deeply understand your challenges
  • Experience to share lessons from past successes and failures
  • Emotional intelligence to sense your excitement about a project

Finding the Sweet Spot: Human-Led, AI-Enhanced

The magic happens when we combine human expertise with AI. Successful strategies:

  • Use AI to identify industry trends
  • Apply human expertise to interpret these insights
  • Leverage AI for optimisation while ensuring authentic human insight

The result? Content that resonates with real decision-makers.

Practical Steps for Maintaining the Human Element

Keep your content real while leveraging AI:

  1. Have Real Conversations
    • Pick up the phone
    • Listen to your customer support team
    • Read LinkedIn comments properly
  2. Share Real Stories
    • Talk about failures and wins
    • Include the messy bits that made you stronger
    • Celebrate your clients' journeys
  3. Keep It Genuine
    • If it sounds robotic, start over
    • Add your unique perspective
    • Write conversationally

The Future of B2B Tech Marketing

As AI evolves, the human element becomes more crucial. The winners in B2B tech marketing will combine human insight with AI capabilities.

Think of it like managing a Premier League team: AI provides data, but the manager's human touch turns a good team into winners. In content marketing, you need both to earn your audience's trust.

Your Next Steps

At Jam 7, we call this "Jam on top"—combining AI's power with human expertise. Our Growth Agents train AI with quality inputs and enrich its output with real-world insights.

Ready to elevate your content strategy? Audit your current content. Does it reflect genuine customer understanding? Does it blend AI's efficiency with human authenticity?

If you're ready to explore how our Growth Agents can transform your B2B tech marketing, let's talk about your specific challenges.